Terms & Conditions

By using this portal, users agree to submit accurate complaint details, contact information, company details, and supporting documents relevant to the grievance.

Complaint IDs, security PINs, acknowledgement letters, officer notes, and portal records are provided for case tracking and administrative processing. Misuse, false submissions, impersonation, or abusive messages may lead to restriction of access.

The portal may update complaint status, request additional information, or close incomplete and duplicate submissions after review. Users are responsible for keeping their case details and contact information correct.

Content on this website is provided for consumer assistance workflow and portal use. It should not be treated as a substitute for independent legal advice where formal legal action is required.